Read e-book online Case Studies in e-Government 2.0: Changing Citizen PDF

By Imed Boughzala, Marijn Janssen, Saïd Assar

ISBN-10: 3319080806

ISBN-13: 9783319080802

ISBN-10: 3319080814

ISBN-13: 9783319080819

The objective of this publication is to supply a finished, multi-dimensional method of examine and perform in e-government 2.0 implementation. Contributions from a world panel of specialists observe a number of methodological methods and illustrative case stories to offer state of the art research and perspectives.

Around the area, governments are applying technological developments to revolutionize their methods of operating, leading to altering relationships between public enterprises and their elements. very important enablers are new makes use of of data and knowledge-sharing applied sciences that emerged with the appearance of the net 2.0 paradigm; before everything utilized in the personal area, such basic, participatory, intuitive and versatile net 2.0 applied sciences (e.g., blogs, Wikis, RSS, social networking structures, folksonomy, podcasting, mashups, digital worlds, open associated info, etc.) are more and more disseminated in the specialist sphere, despite association kind or box of activities.

Current e-government environments have gone through significant ameliorations in an try and fulfill the incessant call for for extra complex e-service supply, higher entry to info and extra effective govt administration. trying to the longer term, the emergence of net 2.0, the increase of social networks and the broader dissemination of knowledge and knowledge are anticipated to generate many advantages, akin to a greater fit among public providers and electorate' expectancies, larger adoption of on-line prone through electorate and higher regulate of prices and prevention of delays within the implementation of latest companies. Governments world wide are construction frameworks and suggestions for e-government 2.0, within the hopes of enhancing participation, transparency and integration, whereas rushing up the velocity of innovation via collaboration and consultation.

This quantity addresses a niche within the learn literature, supplying well timed insights at the e-government 2.0 phenomenon and instructions for destiny perform and policy.

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G00172423). Columbia: Gartner Research. McGuire, M. (2006). Collaborative public management: Assessing what we know and how we know it. Public Administration Review, 66, 33–43. Mergel, I. (2010). 0 revisited: Social media strategies in the public sector. American Society for Public Administration, 33, 7, 10. , & Bretschneider, S. (2013). A three-stage adoption process for social media use in government. Public Administration Review, 73(3), 390–400. O’Reilly, T. (2007). 0: Design patterns and business models for the next generation of software.

At the time of the study, the selected research site had a college-educated manager. A total of five semi-structured individual interviews were held with the elected and appointed officers of the municipality over a four-month period (January–April) in 2013. The data collection for this case study included face-to-face interviews with the organization’s leadership and municipal staff responsible for planning and community engagement, IT project management, communications and social media. Interviews were used as primary data collection instrument.

E. education, environment, finance, health, and justice. The list was originally compiled using a comprehensive methodology by Chua et al. 0 applications in the government sector. 0 applications during September and October 2012. Based on the Chua et al. g. g. YouTube); discussion forums (DF); blogging (B); wikis (W); rich site summery (RSS); and 7) social tagging services (STS). 0 application in the selected websites the seven variables were coded either as “yes” or “no”. 0 initiatives is available at request).

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Case Studies in e-Government 2.0: Changing Citizen Relationships by Imed Boughzala, Marijn Janssen, Saïd Assar

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